FAQs

Frequently Asked Questions


Simply submit your request.

Our team will respond promptly with next steps, feasibility timelines, and required documentation.

Eligibility depends on factors such as:

  • Age
  • Health conditions or symptoms
  • Pregnancy/postpartum status (for some studies)
  • Medical history
  • Study-specific requirements

Our screening team will help determine whether a study is a good fit for you.

We follow validated, standardized procedures for:

  • Sample collection
  • Centrifugation, aliquoting, stabilization
  • Storage at 2–8°C, –20°C, –80°C
  • Chain-of-custody and tracking
  • IATA-certified shipping

All samples include detailed metadata and processing records.

BioPartners uses rigorous de-identification procedures that comply with HIPAA, GDPR, and FDA guidance.

Our privacy protections include:

  • Coded participant IDs instead of names
  • Secure, encrypted data systems
  • Access restricted to authorized team members
  • Separate storage of identifiable data
  • Removal of all personal identifiers before sharing with sponsors
  • De-identified biospecimen labeling with no personal information

All datasets provided to sponsors are fully de-identified, secure, and regulatory compliant, ensuring participant privacy while supporting high-quality analysis.